We're asking you to trust us with something valuable. Here's why you can.
Shipping a luxury watch, a piece of jewelry, or a designer bag to someone you've never met takes trust. We get that. That's why we built every step of this process around protecting your item and giving you full control.
What happens to your item, step by step
From the moment you print the label to the moment you get your item back.
Fully insured, prepaid label
The moment you accept an offer, we generate a prepaid shipping label insured for the full declared value of your item. You never pay for shipping. Every package requires a signature on delivery -- nothing gets left on a doorstep.
Expert authentication
Every item is inspected and authenticated by specialist partners within 1 business day of arrival. Watches are checked for serial numbers, movement caliber, and condition. Jewelry is tested for metal purity and stone authenticity. Handbags are verified for materials, stitching, and hardware. Nothing gets processed without passing inspection.
Documented on arrival
We photograph your item from every angle the moment it arrives. These timestamped photos are the official record of condition. You can access them from your dashboard at any time. When we ship it back, we photograph it again so you can compare.
Secure, climate-controlled storage
Your item is stored in a secure environment for the full 90-day buyback window. We maintain proper temperature and humidity conditions so watches, leather goods, and precious metals stay in the exact condition they arrived. No wear, no damage, no degradation.
Free returns if the offer changes
If our physical inspection reveals something different from what was described -- different condition, missing parts, anything -- we adjust the offer and let you decide. Don't like the new number? We ship your item back at no cost. You are never locked in.
Insured return shipping
When you exercise your buyback option, we ship your item back with the same fully insured, signature-required shipping. We send you tracking the moment it leaves and you can follow it every step of the way.
Our commitments to you
Your buyback price is locked in.
The price you see before you accept never changes. Day 5 or day 89, same number. No hidden fees, no interest that stacks up, no surprises.
One flat fee. Not monthly interest.
Unlike pawn shops that charge monthly interest that snowballs, we charge one small flat fee for the entire 90-day period. You know the total cost upfront.
No credit check. No paperwork.
Your items are your credit. No applications, no income verification, no credit score impact. If you have something valuable, you can access its value.
Paid within 1 business day.
Once your item passes inspection, we pay fast. Zelle, Venmo, PayPal, or Cash App -- your choice. No waiting weeks for a check to clear.
Still not sure? Talk to us.
Email us at contact@relended.com with any questions. We respond to every email personally. No bots, no canned replies.